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FREQUENTLY ASKED QUESTIONS

  • IMPOUNDED VEHICLES
    If your vehicle has been impounded and brought to our premises, Peninsula Towing will gladly help you recover your vehicle as quickly and as inexpensively as possible. Please note the following instructions and read our Frequently Asked Questions to ensure the best possible service.
  • INSTRUCTIONS TO RECOVER YOUR IMPOUNDED VEHICLE
    1. Come to our office during office hours: Monday-Friday, 8:00 AM – 5:00 PM. 2. Bring the following paperwork: – Proof of ownership (current registration, insurance papers with your name printed on the front, or rental vehicle contract if it’s a rental) – Photo identification (driver’s license, BC ID, current valid student ID) – Police department release form if your car has any kind of hold 3. Provide full payment (cash, Visa or MasterCard – no Interac or checks will be accepted)
  • INSTRUCTIONS TO RETRIEVE PROPERTY FROM A VEHICLE
    Note: We will only release property from a vehicle to a registered owner during office hours only. There are no exceptions to this rule. You must be able to show a valid picture identification to claim any property. If the vehicle has a police hold, you must obtain a “property release” from the appropriate police department. Please note that nothing attached to the vehicle by any means will be released. Items that may be released: clothing, CDs or tapes, papers, medications, purse or backpack, etc. Items that will NOT be released: stereos, speakers, amplifiers, battery, wheels, etc.
  • TO RETRIEVE YOUR VEHICLE AFTER A 30-60-90 DAY IMPOUND:
    You must go to the DMV and file for an order of release The name listed on the order of release must be present You must bring picture identification We accept cash, Visa, and MasterCard only – we do not accept Interac or cheques
FREQUENTLY QUESTIONS ABOUT IMPOUNDED VEHICLES
  • IMPOUNDED VEHICLES
    If your vehicle has been impounded and brought to our premises, Peninsula Towing will gladly help you recover your vehicle as quickly and as inexpensively as possible. Please note the following instructions and read our Frequently Asked Questions to ensure the best possible service.
  • INSTRUCTIONS TO RECOVER YOUR IMPOUNDED VEHICLE
    1. Come to our office during office hours: Monday-Friday, 8:00 AM – 5:00 PM. 2. Bring the following paperwork: – Proof of ownership (current registration, insurance papers with your name printed on the front, or rental vehicle contract if it’s a rental) – Photo identification (driver’s license, BC ID, current valid student ID) – Police department release form if your car has any kind of hold 3. Provide full payment (cash, Visa or MasterCard – no Interac or checks will be accepted)
  • INSTRUCTIONS TO RETRIEVE PROPERTY FROM A VEHICLE
    Note: We will only release property from a vehicle to a registered owner during office hours only. There are no exceptions to this rule. You must be able to show a valid picture identification to claim any property. If the vehicle has a police hold, you must obtain a “property release” from the appropriate police department. Please note that nothing attached to the vehicle by any means will be released. Items that may be released: clothing, CDs or tapes, papers, medications, purse or backpack, etc. Items that will NOT be released: stereos, speakers, amplifiers, battery, wheels, etc.
  • TO RETRIEVE YOUR VEHICLE AFTER A 30-60-90 DAY IMPOUND:
    You must go to the DMV and file for an order of release The name listed on the order of release must be present You must bring picture identification We accept cash, Visa, and MasterCard only – we do not accept Interac or cheques

If your question was not answered here, please give us a call.

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CONTACT US

For recovery and towing in Victoria, BC and the surrounding areas, visit our FAQ's or contact us today!

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